Discover Authentic Travel Experiences

1. Service Agreement

By using Truthful Travel Services, you agree to these terms and conditions. Our services include travel planning, booking coordination, and travel support services.

2. Booking and Payment Terms

All bookings require a deposit and are subject to availability. Final payment is due 30 days before travel. Cancellation policies vary by service provider and will be clearly communicated during booking.

3. Service Limitations

We act as agents for airlines, hotels, and other service providers. We are not liable for their actions, delays, or service failures beyond our control.

4. Travel Documentation

Clients are responsible for obtaining valid passports, visas, and any required travel documents. We provide guidance but cannot guarantee document approval.

5. Insurance Recommendation

We strongly recommend comprehensive travel insurance for all trips. Insurance requirements and recommendations will be provided during consultation.

6. Modification and Cancellation

Changes to confirmed bookings may incur fees from service providers. Cancellation terms vary by supplier and booking conditions.

7. Force Majeure

We are not liable for delays, cancellations, or changes due to weather, natural disasters, strikes, terrorism, or other circumstances beyond our control.

8. Dispute Resolution

Any disputes will be resolved through mediation and arbitration in Boston, Massachusetts, under Massachusetts state law.

9. Privacy and Data Protection

We protect your personal information in accordance with our Privacy Policy and applicable data protection laws including GDPR.

Last updated: December 2024

1. Information We Collect

We collect personal information necessary for travel planning including names, contact details, travel preferences, passport information, and payment details.

2. How We Use Your Information

Your information is used to plan, book, and support your travel experiences. We may also use it to improve our services and communicate relevant travel opportunities.

3. Information Sharing

We share necessary information with airlines, hotels, tour operators, and other service providers to fulfill your bookings. We do not sell personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Retention Period

We retain your information for as long as necessary to provide services and meet legal requirements, typically 7 years for tax and business records.

6. Your Rights Under GDPR

You have the right to access, correct, delete, or transfer your personal data. You may also object to processing or withdraw consent where applicable.

7. Cookies and Tracking

Our website uses cookies to improve functionality and user experience. You can control cookie settings through your browser preferences.

8. International Transfers

Your data may be transferred internationally for booking purposes. We ensure appropriate safeguards are in place for such transfers.

9. Contact for Privacy Matters

For privacy-related questions or to exercise your rights, contact us at [email protected] or +1 (617) 555-0892.

Last updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience and understand how our site is used.

2. Types of Cookies We Use

Essential Cookies: Required for basic website functionality, form submission, and security.

Analytical Cookies: Help us understand website usage and improve our services.

Functional Cookies: Remember your preferences and personalize your experience.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

3. Third-Party Cookies

We may use third-party services like Google Analytics and social media plugins that set their own cookies. These are governed by their respective privacy policies.

4. Cookie Management

You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality.

5. Cookie Duration

Session cookies are deleted when you close your browser. Persistent cookies remain for a specified period or until manually deleted.

6. Consent and Preferences

We obtain consent for non-essential cookies and allow you to modify your preferences at any time through our cookie banner.

7. Updates to Cookie Policy

We may update this policy periodically. Changes will be communicated through our website and updated modification date.

Browser Cookie Settings:

Chrome: Settings > Privacy and Security > Cookies

Firefox: Options > Privacy & Security > Cookies

Safari: Preferences > Privacy > Cookies

Last updated: December 2024

1. Legal Basis for Processing

We process personal data based on:

Consent: For marketing communications and non-essential cookies

Contract: To fulfill travel booking services

Legitimate Interest: To improve services and prevent fraud

Legal Obligation: To comply with tax and regulatory requirements

2. Your Data Protection Rights

Right of Access: Request copies of your personal data

Right to Rectification: Correct inaccurate personal data

Right to Erasure: Request deletion of your personal data

Right to Restrict Processing: Limit how we use your data

Right to Data Portability: Transfer your data to another service

Right to Object: Object to processing based on legitimate interests

Right to Withdraw Consent: Remove consent for specific processing

3. Data Processing Transparency

We provide clear information about what data we collect, how it's used, who it's shared with, and how long it's retained.

4. Consent Management

Consent is freely given, specific, informed, and withdrawable. We maintain records of consent and provide easy withdrawal mechanisms.

5. Data Security Measures

We implement appropriate technical and organizational measures including encryption, access controls, and regular security assessments.

6. Data Breach Notification

In case of data breaches, we notify relevant authorities within 72 hours and affected individuals without undue delay when required.

7. International Data Transfers

When transferring data outside the EU, we ensure adequate protection through adequacy decisions or appropriate safeguards.

8. Data Protection Officer

For data protection matters, contact our DPO at [email protected]

9. Supervisory Authority

You have the right to lodge complaints with your local data protection supervisory authority.

Last updated: December 2024

1. Copyright Respect

Truthful Travel Services respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

2. Infringement Notification

If you believe your copyrighted work has been infringed, please provide:

• Identification of the copyrighted work

• Location of the allegedly infringing material

• Your contact information

• Statement of good faith belief

• Statement of accuracy under penalty of perjury

• Physical or electronic signature

3. Designated Agent

Send DMCA notices to:

DMCA Agent
Truthful Travel Services
142 Beacon Street
Boston, MA 02116
Email: [email protected]

4. Counter-Notification Process

If you believe material was removed in error, you may file a counter-notification including:

• Identification of removed material

• Statement under penalty of perjury

• Consent to federal court jurisdiction

• Your contact information and signature

5. Response Timeline

We respond to valid DMCA notices promptly and may remove or disable access to allegedly infringing material.

6. Repeat Infringer Policy

We may terminate accounts of users who repeatedly infringe copyrights.

7. Good Faith Requirement

False or bad faith DMCA notices may result in liability for damages, attorney fees, and costs.

8. Content Creation

Our original content is protected by copyright. We use licensed or public domain images and respect all intellectual property rights.

Last updated: December 2024